Frequently asked questions

Clear up any doubts you may have about Diabetes Prevent and everything related to the genetic test that will help you to discover if you have a high genetic predisposition to suffering from type 2 diabetes.

Should you be unable to find the answer to your question here, you can write to us here.

How can I download the app?2020-12-07T18:14:23+02:00

You can download the Diabetes Prevent control and accompaniment app from GOOGLE PLAY and iTunes (APPLE STORE) platforms and searching for “Diabetes Prevent”.

Once downloaded, register with your email address (which will be your user name) and a password of your choice. The first time you enter into the application you should also introduce your PERSONAL CODE (which you will receive together with the kit).

You can use it in your smartphone, or your computer or tablet through the web: https://www.diabetesprevent.net/

Where do I find the app?2017-09-12T15:48:52+02:00

The app is available for IOS (iTunes-Apple Store) and Android. You can download it from GOOGLE PLAY and iTunes (APPLE STORE) platforms and searching for “Diabetes Prevent”.

Does the app works on any type of smartphone?2017-09-12T14:35:33+02:00

Yes. The app works on all ANDROID models from 4.2 on and all versions of IOS (iPhone).

How much memory does the app use?2017-09-12T15:21:02+02:00

About 45MB of free memory is required to use the application.

What are the differences between the app and the web versions?